You will set up rights for each operator including whether they can alphapage, see private and personal details, or post switchboard notes to the master Who's on call list. For a switchboard operator, you would probably leave all options enabled. But if you want some staff to access extended contact details but not make annotations, you could disable the switchboard notes for that account.

When an operator is on duty, he/she will log in using a unique password so that annotations are correctly attributed to that operator.

Sample schedule. To see how the switchboard features work, go to our sample schedule at www.amion.com. Login using "site swi".

Alpha-numeric paging. With alpha-paging enabled, switchboard staff can click on the pager number displayed and type in a message to be delivered to individual staff or groups of staff. See instructions for setting up paging in OnCall. You can also set up the system so that when someone clicks a pager link, it opens a new browser window and takes you to your hospital's paging screen. There's an option to have amion keep a log of all pages. People with switchboard rights can view recent messages to any individual or more extended logs.

Annotations. Notes are a great way to make last-minute, off-hour changes to the central on-call list. Anyone who logs in to amion with switchboard rights can add a note to any shift in the master list. Notes can have times associated with them.

Extended Contact Info. When creating schedules in OnCall, schedulers have the option to include additional contact information for each person in the schedule. This information is marked as "private" or "public" in OnCall. Only switchboard staff with a designated account can view restricted information.