You will need your admin password to renew OnCall. You can find the admin password in the upper-right of the Publish box in OnCall.

If you are renewing OnCall on behalf the scheduler, please ask the user for the password, or contact us with your staff password (used for checking schedules online) and we can help you with the renewal.

To renew from within OnCall go to File / Publish on the Web and click the admin login button. To renew at amion.com enter your admin password. At the Administrator page, click on the Licensed thru ... link at the top right. If you've never published your schedule before, the link will read New license setup.

Orders go through a secure server, and we accept credit cards, checks and purchase orders. As in previous years, you can create and print an invoice - select the sending check payment option.

At the License Info & Renewal page complete all the fields. Mouse over the note icons to read a description of what the field should contain.

License for ... Choose the type of group you are scheduling. The selection will not affect the software you receive. The info you enter here is for our records. Select Residents or Fellows if you create rotation schedules. All other options assume you work with the attending-style setup of OnCall.

Scheduler's name. Enter first and last name of the main contact for your license, such as the scheduler, a program coordinator or whoever you want to be the recipient of the download instructions and passwords. Later, you can enter the name and email of the person who should receive the bill.

Organization. The hospital, practice, or company that will be scheduling staff.

Email. The email address of the scheduler.

Department. Specialty or type of group (e.g. pediatrics, radiology, nurse midwives ...)

Phone #. The telephone or pager of the scheduler.

Work zip code. The hospital or site zip code. 

License thru ... Select the number of years you'd like to order.

Pay by ...  Credit card, check or PO. Select check if you need to print a bill to pass to your accounts department. Select PO if you have a PO number already.

Credit card. We accept VISA, MasterCard and AMEX. Enter the card number, expiration date, the name of the cardholder, and the zip code associated with the billing address. If you want a receipt emailed to a specific person, put this email address in the Bill to field. Your card will be charged later, and your order will be marked pending until we run the card. You will be emailed a notification when your card is successfully charged with a link to the receipt.

Send check. Select this option if you need to create an invoice to pass to your accounts department to get a check cut. You will be given access to the new version on completion of your order. Payment is net 30. If your account goes past 45 days, you will receive reminders from us that your payment is overdue.  

Purchase order. If you have a PO# you can enter it in the Order# field. If you first need to create an invoice to get a PO#, select Send check, and complete your order. You can enter the PO number later if you need to add it to the bill.

Bill to. If you'd like the bill emailed to a different person from the scheduler, please enter the bill to email address. You can also complete a full bill to address.

Notes. Enter any notes that you'd like to appear on the invoice.

When you've completed your order, click on Done - checkout to submit your order. You'll receive a Confirmation onscreen, and an email confirmation too. This information will also be emailed to the people you've entered as the user and bill to recipient.

You will also receive instructions for moving calendar-year schedules forward to the new year, or for converting your residency schedule for the new academic year.

You can return to your online order later either through a link that will be emailed to you, or by logging in at amion.com with your admin password.

Troubleshooting tips

Thank you for your order!