Sign up for a new license if your group is new to OnCall, or if you've moved to a new institution.

Enterprise users ordering additional licenses and OnCall users should refer to the renew online instructions.

Go to the order page and click on the link to set up a New license. Orders go through a secure server. We accept credit cards, checks and purchase orders.

Complete all fields at the New Customer Setup. Mouse over the note icons to read a description of the information a field should contain.

License for ... Choose the type of group you will be scheduling. The selection will not affect the software you receive. The info you enter here is for our records. Select Residents or Fellows if you will be creating rotation schedules. All other options assume you will work with the attending-style setup of OnCall.

Select Enterprise site if you are ordering two or more licenses and want the schedules viewed one central login. An Enterprise can be an entire hospital, or a department with separate schedules for attendings, residents or nurses. Enterprise licenses are paid centrally, but if you require an Enterprise license with bills going to separate departments, please contact us at 301 767 1675 or by email to carol@spiralsoftware.com. Click here for enterprise licensing.

User name. Enter first and last name of the main contact for your license, such as the scheduler, a program coordinator or whoever you want to be the recipient of the download instructions and passwords. Later, you can enter the name and email of the person who should receive the bill.

Organization. The hospital, practice, or company that will be scheduling staff.

Email. The email address of the user.

Department. Specialty or type of group (e.g. pediatrics, radiology, nurse midwives ...)

Phone #. The telephone or pager of the user.

Work zip code. The hospital or site zip code. 

License thru ... Select the number of years you'd like to order.

Pay by ...  Credit card, check or PO. Select check if you need to print a bill to pass to your accounts department. Select PO if you have a PO number already.

Credit card. We accept VISA, MasterCard and AMEX. Enter the card number, expiration date, the name of the cardholder, and the zip code associated with the billing address. If you want a receipt emailed to a specific person, put this email address in the Bill to field. Your card will be charged later, and your order will be marked pending until we run the card. You will be emailed a notification when your card is successfully charged with a link to the receipt.

Send check. Select this option if you need to create an invoice to pass to your accounts department to get a check cut. You will be given access to the new version on completion of your order. Payment is net 30. If your account goes past 45 days, you will receive reminders from us that your payment is overdue.  

Purchase order. If you have a PO# you can enter it in the Order# field. If you first need to create an invoice to get a PO#, select Send check, and complete your order. You can enter the PO number later if you need to add it to the bill.

Set passwords. You will be asked to set your passwords. The admin password is what the scheduler uses to publish the schedule. The staff password is for viewing schedules online at amion.com. After entering the passwords, click on the Update button.

When you've completed your order, click on Done - checkout to submit your order. You'll receive a Confirmation onscreen, and an email confirmation too. This information will also be emailed to the people you've entered as the user and bill to recipient.

You can return to your online order later either through a link that will be emailed to you, or by logging in at amion.com with your admin password.

Thank you for your order!